Terms of Service

Agreement to terms

By using hearthwise.care (the "Site") or purchasing the Complete Hearthwise Guide, you agree to these Terms of Service. If you don't agree, please don't use the Site.

What Hearthwise is

Hearthwise is an educational, self-guided home safety self-assessment. You answer questions about a home, and we generate a score and written guidance based on your own answers. It is not a professional home inspection, a medical evaluation, or a guarantee of safety, and it is not performed by a licensed inspector, contractor, or medical professional.

The guidance we provide is general and educational. It does not account for every possible condition of every home, and it should not be treated as a substitute for a professional in-home inspection, a doctor's advice, or the judgment of the people who actually live in or know the home.

Purchases and payment

The Complete Hearthwise Guide ($9.99) and the AI Photo Analysis add-on ($29.99) are one-time digital purchases, processed securely through Stripe. Neither is a subscription, and neither renews automatically.

Because both are generated and delivered instantly and digitally, all sales are final once your report or analysis has been generated. If something went wrong with your purchase or delivery, contact us at hello@hearthwise.care and we'll make it right.

AI Photo Analysis

If you purchase the AI Photo Analysis add-on, you may upload photos of a home for AI-generated suggestions. By uploading a photo, you represent that you have the right to share it and to have it analyzed for this purpose — this matters because these photos are often of a parent's or other family member's home, not your own. Don't upload photos of people, or anything containing sensitive personal information beyond the home itself.

The suggestions generated are produced by an AI model and are general, educational guidance only — see "No warranty" and "Limitation of liability" below, which apply equally here.

No warranty

Hearthwise is provided "as is," without warranties of any kind, express or implied. We don't guarantee that following our guidance will prevent falls, injuries, or any other outcome. You are solely responsible for decisions you make about a home based on our report, including whether to pursue any repairs, modifications, or professional consultation.

Limitation of liability

To the fullest extent permitted by law, Hearthwise and its operators are not liable for any injury, loss, or damage arising from your use of the Site or reliance on any report, guidance, or content we provide. This includes, without limitation, injuries related to falls, home hazards, or any other condition of a home that our assessment did or did not identify.

Your responsibilities

• Answer the assessment questions as accurately as you can — the report is only as useful as the information it's based on
• Use the Site and any report for personal, non-commercial purposes
• Don't attempt to resell, redistribute, or represent our reports as a licensed professional inspection

Intellectual property

The Site, its design, and its written content are owned by Hearthwise. Your own report, generated from your own answers, is yours to keep and use personally.

Changes to these terms

We may update these terms from time to time. Continued use of the Site after changes means you accept the updated terms.

Governing law

These terms are governed by the laws of the State of Washington, without regard to conflict-of-law principles.

Contact us

Questions about these terms? Email hello@hearthwise.care.